Contact NightHaven Support
Got a question about your order, subscription, or our sleep gummies? We’re here to help.
Our support team usually replies within 1 business day.
💌 Email Us
The fastest way to reach us is by email:
Please include (if you can):
- Your full name
- Your order number
- The email you used at checkout
- A brief note about what you need help with
This helps us sort things out much faster for you.
📦 Order & Shipping Questions
If you’re asking about an order, you can also:
- Check your shipping confirmation email for your tracking link, or
- Reply directly to your order email and our team will see the full details automatically.
🔁 Subscription Help
Need help with your NightHaven subscription?
You can:
- Log into your customer portal to pause, skip, or cancel, or
- Email us at support@trynighthaven.com if you’re having trouble logging in.
Please mention that it’s about a subscription so we can prioritize it.
💬 Before You Message Us…
You might find a quick answer on these pages:
🕒 Support Hours
We currently respond during standard business hours (AEST), Monday–Friday.
If you message us over the weekend or on a holiday, we’ll get back to you as soon as we’re back online.
❤️ We’re Here For You
Whether it’s a question, concern, or feedback about your sleep journey, we genuinely want to hear from you.
The NightHaven team 🌙✨