We’re here to make your experience smooth, simple, and stress-free.

If you don’t see your question here, feel free to contact us anytime.

NightHaven™ is a melatonin-free, calming sleep gummy designed to help you fall asleep faster, stay asleep longer, and wake up refreshed — without grogginess.

It uses a blend of natural, non-habit-forming ingredients including L-Theanine, Magnesium Glycinate, Chamomile, Passionflower, and Lemon Balm.

No.

NightHaven™ is 100% melatonin-free, so you won’t experience the “sleep hangover” or morning fog that melatonin can cause.

Yes!

All ingredients are non-habit forming and gentle enough for nightly use.

Take 1–2 gummies, 30–45 minutes before bed.

Start with 1 gummy and increase to 2 if you want deeper relaxation.

Most people feel calmer within the first 30 minutes.

Long-term benefits build over 1–4 weeks of consistent nightly use.

Yes — NightHaven™ contains no gelatin and is 100% vegan.

No.

NightHaven™ is fully melatonin-free to prevent next-day grogginess and support natural sleep architecture.

In most cases, yes — NightHaven™ contains gentle botanicals.

If you're on medication or pregnant/breastfeeding, check with your doctor.

No.

Our formula supports natural calm and sleep, not sedation or dependency.

A smooth, fruity strawberry-peach blend with no artificial colors or harsh aftertaste.

Estimated delivery times:

• Australia: 6–10 business days
  
• USA: 7–12 business days
  
• Canada: 7–15 business days
  
• New Zealand: 6–12 business days
  

Yes!

Every order receives a tracking link by email once shipped.

Tracking may take 24–72 hours to update.

If tracking hasn’t updated for 10+ days, email us and we’ll check with your carrier.

If it’s lost, we’ll send a free replacement.

If your order hasn’t shipped yet, yes — email support immediately.

Once shipped, address changes are no longer possible.

Yes — you’re covered by our 30-Day Money Back Sleep Guarantee.

If you don’t notice a meaningful improvement in your sleep, we’ll refund you in full.

No returns required.

Just email us at:

support@trynighthaven.com

Email us a photo and we’ll send a free replacement.

You choose how often you want your gummies delivered:

• every 30 days
  
• every 45 days
  
• every 60 days
  

You save 25% on every order, and it ships automatically.

Yes — your customer portal lets you:

• Pause
  
• Skip
  
• Change renewal date
  
• Update schedule
  
• Cancel anytime
  

No fees. No penalties.

Click “Manage Subscription” in your email or log in through the Account page on the website using the same email you ordered with.

This usually happens when:

• A customer created multiple accounts with different emails
  
• A subscription exists under the email used at checkout
  
• The subscription portal wasn’t accessed with the correct account
  

Just email us — we’ll locate it instantly.

Our system will retry your card several times (“dunning”).

You’ll get an email to update your payment.

Your subscription may pause until updated.

Yes — every subscription renewal is fully protected.

We accept:

• Visa
  
• Mastercard
  
• AMEX
  
• PayPal
  
• Shop Pay
  
• Apple Pay
  
• Google Pay
  

Yes — all payments are encrypted and processed by Shopify’s PCI-compliant system.

We never see or store your full card details.

Still need help?

We’re happy to assist.

📧 support@trynighthaven.com

💬 We reply within 1 business day