NightHaven™ (“we,” “us,” “our”) is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

We collect the following:

• Name
  
• Email
  
• Shipping & billing address
  
• Phone number (optional)
  
• Payment details (securely processed through Shopify)
• Order history
  
• Device & browser data (IP, cookies, analytics)
  
• Marketing interaction & ad tracking
  
• Subscription billing and renewal data
  

We use your information to:

• Process and deliver orders
  
• Fulfill subscription renewals
  
• Send order and shipping updates
  
• Provide customer support
  
• Improve website performance
  
• Run advertising and remarketing
  
• Prevent fraud and protect security

When you subscribe, we securely store:

• Your payment method token
  
• Renewal schedule
  
• Shipping address for recurring orders
  

You will receive emails for renewal reminders, shipping updates, failed payment notifications, and subscription management.

These cannot be unsubscribed from, as they are required to operate your subscription.

We use cookies and pixels to:

• Maintain cart items
  
• Personalize your shopping experience
  
• Analyze website traffic
  
• Deliver targeted ads
  

You may disable cookies in your browser, though some site features may not function properly.

We only share your data with trusted service providers:

• Shopify
  
• Payment processors (Shopify Payments, PayPal)
  
• Shipping carriers
  
• Email platforms
  
• Meta, Google, TikTok advertising
  
• Fraud prevention tools
  

We never sell your personal information.

Where applicable, you may request:

• Access to your data
  
• Correction of inaccurate information
  
• Deletion of your data
  
• Opt-out of marketing emails
  

To make a request, email: support@trynighthaven.com

We use industry-standard protections, encryption, and secure server technology.

Absolute security cannot be guaranteed.